To enable the User and the Client to have access to our services, the Company has to collect and process in particular the following data concerning Users: • Surname, forename, date and place of birth; • Postal address; • Fixed and mobile telephone number; • Email address; • IP address; • Skype identifier; and, where appropriate • If applicable, information regarding the company that benefits from the commissioned Consultation (registered office, company number, VAT, etc.) and the contact person for that purpose ; • If applicable, completed questionnaires.
This website LAWGITECH (lawgitech.eu, hereinafter referred to as the “website” or « LAWGITECH »), is the property of the S.P.R.L. Digilaw which enterprise number is and registered office is located at 1000 Bruxelles, avenue Michel-Ange 86 (hereinafter referred to as Digilaw S.P.R.L. or DIGILAW). Digilaw S.P.R .L. is also the publisher of the website. The applicable GTC are those in force on the date of use by the Users of the LAWGITECH website.
Every User/client can obtain access to, and if necessary, rectification or deletion of the information concerning him/her, by sending an e-mail at info@lawgitech.eu, while indicating his/her last name, first name, postal mail and e-mail addresses and attaching a copy of his / identity card.
We use our help desk provider Zendesk for managing our customer support services. Zendesk is an online help desk service provider and provides a system for tracking, prioritizing and solving customer support requests across multiple channels, bringing customer information and interactions into one place. The operating company of the Zendesk is Zendesk Inc., 1019 Market Street, San Francisco, CA 94103-1612, USA. If you choose to contact our customer service, your personal information will be transmitted automatically to Zendesk. By using our customer service channels, you agree to the transmission of personal information required for answering your service request. The personal information exchanged with Zendesk is your name, e-mail address and any additional information you choose to provide as part of your service request. The legal basis for using Zendesk for our customer service is a data processing agreement pursuant to Art. 6(1)(b) GDPR. For more information about Zendesk’s data processing, see Zendesk’s Privacy Policy at www.zendesk.com/company/privacy.
We use Dropbox as our personal cloud storage service (sometimes referred to as an online backup service) that is frequently used for file sharing and collaboration. For more information about Dropbox’s data processing, see Dropbox’s Privacy Policy at www.zendesk.com/company/privacy.
We collect information directly from individuals online, as well as automatically through the use of our Sites.
1. INFORMATION COLLECTED DIRECTLY
We may collect personal information about you—such as your name, address, telephone number, fax number, e-mail address, etc.—directly from you. For example, personal information may be collected when you fill out a ‘Contact Us’ form, sign up for our mailing lists, register for events we host or sponsor, submit information as part of certain online services (eg, our Privacy Scorebox), post comments on our blogs, or otherwise provide us information through the Sites. Generally, the information we collect includes your:
• Name, company name and title/position.
• Email address, phone number, mailing address and contact details.
• Contact preferences and interests.
• Business affiliations.
• For events, it may include dietary restrictions, requested accommodations and other event-related preferences.
• Other information related to your request or inquiry.
2. AUTOMATICALLY-COLLECTED INFORMATION
We use cookies, log files, pixel tags, local storage objects and other tracking technologies to automatically collect information when users access or use the services or visit our Site, such as an IP address, general location information, domain name, page views, a date/time stamp, browser type, device type, device ID, Internet service provider (“ISP”), referring/exit URLs, operating system, language, clickstream data, and other information about the links clicked, features used, size of files uploaded, streamed or deleted, and similar device and usage information. For more information, see the “Cookies and similar devices” section below.
3. OUR USE OF PERSONAL INFORMATION
We use the personal information you provide to respond to your request or inquiry and in the ordinary course of conducting our business. Generally, we use the information (including personal information) that we collect online as follows:
- Providing support and services
- Responding to your requests
- Analytics and improvement
- Protect our legal rights and prevent misuse
- Comply with legal obligations
- To comply with the law or legal proceedings
- General business operations